SmartXPT DMR Dispatching Application

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Description

SmartXPT

PROFESSIONAL MANAGEMENT OF YOUR DMR CONVENTIONAL OR XPT RADIO NETWORK

Developed in accordance with the ETSI DMR standard, the Hytera SmartXPT application is an efficient communication and support tool to manage and direct all your DMR conventional Tier II and Extended Pseudo-Trunking (XPT) radio subscribers. With its client-server architecture, modular design, and Voice-over-IP (VoIP) support, Hytera SmartXPT offers you the latest dispatching features in one software solution. If you’re looking to maximize your communication potential with the latest dispatching solution, get in touch with your Hytera dealer today.

Flexible System Deployment

The Hytera SmartXPT application is a group of components that can be built up to a system based on subscriber size, topology and coverage requirements. It can be configured as a small single-site system, up to a large multi-site, cross-country network system (support up to 8 carriers per site and up to 16 sites).
All configurations can easily be managed through a remote configuration tool.

Benefits of Hytera SmartXPT

  • ALL TYPES OF VOICE CALLS
    Every client console is able to send up to 8 voice dispatching channels. Through these dispatching channels, the system can receive all types of calls, as well as trigger any type of call through an intuitive user interface.
  • PHONE INTERCONNECT
    Enabled with SIP standard protocol to integrate with standard IP-PBX for voice interconnection between radios and PSTN public phone network. This enables the dispatcher to make or receive calls through the dispatcher client console and for the radios to make calls to telephones and vice versa.
  • VOICE RECORDING & PLAYBACK 
    All incoming/outgoing calls – including all types of DMR voice calls and PSTN interconnected voice calls – will be recorded and stored on the Hytera SmartXPT server. Users can retrieve recorded voice calls and play them back at any time so that important conversations are not missed. All recorded voice calls can be searched via time of call, caller ID, or callee ID.
  • DISPATCHER INTERCOM 
    Supports direct communication between client consoles through the Hytera SmartXPT System. Users can choose either one-to-one intercom or broadcasting intercom from the client interface.
  • VISUALIZED DISPATCHING 
    The dispatcher calls terminals displayed on the map, measuring the distance and space and also saving the map interface. When logging in the system, the GPS can automatically open the previously-saved map interface.
  • REMOTE MONITORING 
    By unmuting the microphone of a radio, the Hytera SmartXPT System will be able to monitor voice activities remotely without the user pressing the PTT button. This can be useful when the control center wants to listen to remote voice activities without pressing the PTT button, such as in emergency situations.
  • CROSSPATCH
    Enables users to patch talk groups, channels, sites and systems together to provide seamless communication between all radio users. Once the communication link is established, all radios operate together regardless of frequency or mode (analog or digital). This can be easily configured through the Hytera SmartXPT System dispatcher console.
  • GPS POSITIONING 
    This feature is only available for subscriber radios that are fitted with GPS. Each subscriber radio is able to obtain its location coordinate information from this built-in GPS module. The Hytera SmartXPT System can retrieve the location information of any radio by requesting on demand the radio’s current position, or by sending a Start Tracking Command, setting up a radio to update the location information from the radio to Hytera SmartXPT periodically with a configurable time interval.
  • AUTOMATIC GPS SUBSCRIPTION BY CLIENT
    When Hytera SmartXPT System clients logout, clients will remember the status of radios such as check online and tracking. Once the clients log in again, it will automatically recover the status of radios from when the client last logged out.
  • AUTOMATIC GPS POLLING
    The server receives GPS automatically regardless of the client’s GPS subscription.
  • REGIONS & GEOFENCING
    Users can define regions on the map as working regions or restricted regions for a predefined set of radios. This can also be enabled in each region. Once the geofencing rule is infringed (based on whether the region is a working region or restricted region) by any of the predefined set of radios, a geofencing alarm will be activated in the control center and optionally a message will be sent to the subscriber unit.
  • REAL-TIME TRACKING
    This tracks the location of any radio in real time. Users have the option to display the location route on the map. The tracking interval depends on the location update interval configured in each radio and the channel loading of the DMR system. The total number of location tracking activities can be activated at one time and will depend on the mapping system system resource limitations.
  • LOCATION HISTORY & ROUTE PLAYBACK
    All location information of radios will be kept in the systems database for later retrieval and history location checking. Users can query history location information of a radio as well as play back the location route of a radio within a specified time interval.
  • MULTIPLE MAPPING SUPPORT 
    Provides multiple mapping options for a user to select based on their usage requirements. These mapping engines support both on-line mapping, such as Google Maps, and off-line mapping too.
  • TEXT MESSAGING 
    Dispatchers are able to send and receive DMR standard text messages. A text message can be sent to a radio, or a group message can be sent to a group of radios identified by group ID. Using a chat-based GUI to send and receive text messages. All incoming and outgoing text messages are stored in the database for later retrieval.
  • ENQUIRY BY KEYWORD
    You can search the recorded messages by keywords.
  • EMERGENCY ALARM
    When an emergency is activated by a subscriber radio, the Hytera SmartXPT System will trigger an alarm. Optionally, the location information of the radio that triggers the emergency will be shown on the map depending on the validity of the location information of the radio by the time the emergency is triggered.
  • “HANDLE” PROCESS FOR EMERGENCY ALARM 
    Hytera SmartXPT System will automatically receive emergency alarms from radios. By clicking “Take” it means the dispatcher is informed of the emergency; and clicking “Handle” indicates the dispatcher has handled the emergency.
  • RADIO STUN/ACTIVATION
    A Radio can be stunned remotely when it is being used illegally or has been stolen. The stunned radio is able to power on but not able to transmit or receive transmissions. The radio can be activated again when necessary by the administrator.
  • ENABLE/DISABLE UNKNOWN RADIOS 
    Enable/disable unknown radios by Radio ID.
  • WIDE-AREA NETWORKING
    The server, gateway and terminal can all be deployed through the wide area network.
  • ON-LINE/OFF-LINE STATUS REPORTING 
    When the radio is powered on / off it will send a status report to the dispatcher. They will also be able to check the status of any radio with status query command. This allows the dispatcher to monitor the status of all the radios in the system.
  • REPORTING AND STATISTICS 
    The Hytera SmartXPT System can generate various types of reports, such as calling report, radio status report, location tracking report, etc.
  • REPEATER ACCESS
    Deploying a repeater can reduce the amount of gateway required, lower operational costs and expand communication range. The Hytera SmartXPT System can support single station mode and IP connection mode with the repeater.
  • IMPORT/EXPORT IN BATCH 
    When there is a number of mobile radios or work groups to add, an Excel file can be generated by inputting all information about the mobile terminals or work groups and then imported into the system to improve efficiency. The user can also export information about the existing mobile terminals or work groups as Excel files from the system.

Versatile SmartXPT Functions

IP CONNECTION
In addition to linking mobile radios, repeaters can also be added via IP in order to use the system as a radio dispatcher. This delivers an IP dispatching system, enabling network-wide voice recording and direct control of the repeater time slots.

MULTIPLE MAPPING ENGINE 
Users have the option to choose their own preferable mapping engines based on their specific usage requirements. These mapping engines include; Google Maps, MapInfo, Google Offline Map, etc.

VARIOUS ACCESS PRIVILEGES 
Multiple levels of access privileges can be defined by users for careful access control. Based on each customer’s needs, each access level can be assigned to selected radio units, or the entire fleet, and can also be assigned to specific sites or any site in the system.

MULTIPLE AND SEPARATE SCREEN SUPPORT 
The Hytera SmartXPT System console supports multiple views and screen splitting across displays so you can see all the information at a glance. Dispatchers no longer have to switch between different views during their operation.

MULTIPLE LANGUAGES 
SmartXPT is ideal for global customers as the application supports multiple languages. The display language can be switched easily from the dispatcher console interface without needing to reboot the application.

NO RECURRING MONTHLY INVESTMENT 
Compared to most GPRS-based solutions, Hytera SmartXPT relies on the DMR communication network for GPS location instead of the GPRS protocol. That means there is no recurring monthly fee for data.